Does anyone know what's going on at E-Scape and Scrap?

[dancingscrapper]

Hi All,

I was just wondering if any of you might know what's going on at E-Scape and Scrap. I purchased some kits on that site on Friday and when I went to download my purchases, the zip files were empty. So I sent an email to customer service and have heard nothing back yet.

The site looks strange too. The main header is a "Zen Cart" header instead of the usual E-Scape and Scrap logo.

Has anyone else here had a similar problem with the site?

Thanks!

[Art_Teacher]

If you go to the Blog, Julie explains what happened. Basically, it was a problem with the service provider and they lost her site. She is working hard on rebuilding it now and hopes to have it back to normal soon. If you email her, though, she can probably fix your download problem.

[dancingscrapper]

Okay, thanks for replying. I did email her already last Friday but haven't heard anything back, which I thought was really strange. Maybe she has many emails to respond to. I will wait a while a longer and email her again.

Thanks!